About Us
Who We Are
At Dragon Scale Roofing & Solar, one of our foundational principles is integrity. Throughout our years of experience, we’ve seen contractors and roofers cut corners and make decisions based on the wrong factors. Our goal is to provide transparent, honest roofing services to those in Nashville to improve our community in any way we can.
We want everyone to have a positive experience with us. We strive to create a positive atmosphere for our employees so they ensure you have a good experience. We know your home is your biggest investment, and we don’t take your trust for granted when you put it in our hands.
We feel strongly about being responsible stewards. We track everything, fall forward and care more about our reputation than profits. We’ll never be satisfied until you are and we strive to exceed your expectations in every job.
Our word still means something to us, and we don’t make promises we can’t keep. We are passionate about roofing and bringing energy to every job. Our roofers commit never to stop learning, and we’re always updated on new innovations in the industry and how they can improve our services.
OUR CORE VALUES
Customer Satisfaction
We’re known for customer satisfaction and have a five-star Google rating from those who have worked with us. We aren’t satisfied until the work is done right.
Professionalism
These jobs are important to us, and we treat them as such. We always arrive on time, finish within schedule and communicate with you about any changes.
Clear Communication
We keep communication avenues open and make sure both parties understand expectations from the beginning to avoid long-term problems.
Efficient, High-Quality Workmanship
Our work is top-notch, and we don’t waste your time or ours. We strive to get things done quickly and correctly without sacrificing quality.
10 CORE PRINCIPLES OF DSR
Be a responsible steward
Being efficient and responsible with time and resources. Hold ourselves and each other accountable.
Track everything
Track everything we do for full transparency in order to be held accountable & continuously improve.
Fail forward
Don't be afraid to try new things, even if they don't work out.
Reputation is more important than profit
Our integrity is worth more than greed.
Never be satisfied
Always look for opportunities to improve and never settle for good enough.
Under promise and over-deliver
Do not make promises that you cannot guarantee.
Create a fun and rewarding working environment
Maintain a positive & enjoyable work culture by empowering employees to succeed.
Keep your word
Do what you say you are going to do.
Bring energy and passion to everything you do
Bring enthusiasm and energy to our work, and personal lives daily.
Never stop learning
Continuously seek out new opportunities for learning and development.
DRAGON SCALE ROOFING ETHOS
- Improve the roofing industry.
- Build a legacy of integrity.
- Provide a fun and rewarding experience for everyone.
SHARED VALUES
- Accountability
- Integrity Compassion
- Fun
- Growth
Our Accreditations
- Owens Corning Preferred Contractor
- Member of Roofing & Solar Reform Alliance
- Chamber of Commerce Member
- 5-Star Google Rated
